An Update to Appointed Representatives Services (ARS)

The Appointed Representatives Services (ARS) application has been enhanced. Appointed representatives can now access a list of all their cases pending at the initial and reconsideration levels.

The ARS application allows appointed representatives to view electronic folder (eFolder) documents in real time, to download eFolder contents including multimedia files, and upload medical evidence and other documents directly into a claimant's eFolder. With this update to the ARS, we aim to help appointed representatives:

• Determine if their SSA Form-1696, Claimant’s Appointment of a Representative, was processed to avoid having to submit the same form again; and
• Access their list of pending cases.

Instructions are available on page 13 and 14 of the AR Status Reports User Guide.